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DELIVERY DAY
December 18, 2021

PREPARING YOUR HAMPER:
IMPORTANT COVID-19 INFORMATION

Delivery Day
December 18, 2021

Last year we were all forced to adapt, but that didn’t affect the generosity and commitment of our Elves. With your help, we can do it again! In the 2021 Holiday Hamper Program you can expect a drive-thru experience at the Edmonton Expo Centre. We are working very hard to ensure that you, along with 1000+ fellow Elves can once again, move safely and efficiently through our delivery day.

Check out what a “regular” delivery day looks like (pre-COVID) and hear what our Elves have to say about their experience. Watch the video now!

At the Expo

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  1. Expect staggered registration times
    We will assign you a specific window of time to come to the Expo Centre to check-in, pick up your additional items, receive your family address, and deliver your hamper.

  2. Mobile phone required
    You must have a mobile phone that has access to the same email address that you used to register as an elf.

  3. Drive-Thru process
    Just like a curbside pickup, you will remain in your vehicle as we check you in and load your vehicle.

  4. You make the delivery
    All elves are expected to deliver their own hamper. We will not be providing volunteer drivers for delivery.

  5. Have a back up
    We're sure everyone is used to this by now, but we will say it anyway. You cannot come to the Expo Centre or handle the hamper in any way if you are experiencing any symptoms of COVID-19. Please have a back-up delivery driver in the event you are ill.

Coming Soon: Expo Centre drive-thru map and delivery day checklist.

Preparing Your Hamper

Proper hand
hygiene.

 

Ensure that anyone who is handling items into the hamper has completed proper hand hygiene procedures.

Prepare your hamper 48 hours in advance.

We understand that there are items that will require refrigeration. See next point for details.

Masks and hand
hygiene.

If you are adding anything to your hamper within that 48 hour window, this must be done with proper hand hygiene and masking.

Multiple
drivers.

If you are part of a group that will have multiple drivers coming to the Expo Centre, email us prior to December 13.

Additional drivers must be identified BEFORE December 13th.

  • Name, mobile number, and email address of all drivers

  • Which families, identified by the family ID number, each driver is responsible for.

  • Email: elfhelp@holidiayhamper.ca